VNPAY PAYMENT INSTRUCTIONS ON WEBSITE
VNPAY payment gateway is a payment solution developed by Vietnam Payment Solutions Joint Stock Company (VNPAY). Customers use cards/bank accounts, QR Pay/VNPAY-QR features integrated on Mobile Banking applications of banks or linked e-wallets to pay for transactions and enter discount codes (if any).
Scan VNPAY-QR code on 35+ Mobile Banking Applications and 15+ linked e-Wallets
40+ ATM/domestic cards/bank accounts
4 International payment cards
Payment methods via VNPAY
- Payment method via “Payment application supporting VNPAY-QR”
Step 1: You choose the product, service and choose Pay now or Order
At the payment page, please check the ordered products, fill in the recipient’s information, choose the VNPAY payment method and click the “Order now” button.
Step 2: The payment screen switches to the VNPAY payment gateway interface. Select the method “Payment application supporting VNPAY-QR”
Step 3: The system displays the QR code along with the amount to be paid, please check this amount again. Use the banking application (according to the list), select “Scan Code” and proceed to scan the QR code on the website payment screen
*Note: QR code is valid for 15 minutes
For a successful payment process, customers should refer to the conditions and scan the code on their phone in advance to be ready, avoiding timeout issues that affect your payment and promotional code.
Step 4: Check information, enter discount code (if any) and complete payment
When payment is completed, you will receive a notification confirming your successful order on the website.
Instructions for payment via QR Pay/VNPAY-QR feature
- Payment method via “Domestic card and bank account”
Step 1: You choose the product, service and choose Pay now or Order
At the payment page, please check the ordered products, fill in the recipient’s information, choose the VNPAY payment method and click the “Order now” button.
Step 2: The payment screen switches to the VNPAY payment gateway interface. Select the method “Domestic card and bank account” and select the bank you want to pay the card with from the list.
Step 3: Please enter the required card/account information and select “Continue”. The OTP code will be sent to the registered phone number, enter the OTP code to complete the transaction.
*Note: Transaction will expire after 15 minutes
Step 4: When payment is completed, you will receive a notification confirming your successful order on the website.
Payment interface via “Domestic card and bank account”
Payment method via “International payment card (Visa, MasterCard, JCB, UnionPay)”
Similar to the payment method “Domestic card and bank account”
Payment method via “VNPAY e-wallet”
Similar to the payment method “Payment application supports VNPAY-QR
VNPAY SUPPORT CHANNEL
- Call center: *3388 or 1900 55 55 77
- Zalo OA: zalo.me/4134983655549474109
- Email: hotro@vnpay.vn
- Fanpage: facebook.com/VNPAYQR.vn